Privacy Policy

1. Introduction

Klips ("we," "us," or "our") operates the website useklips.com and the application at app.useklips.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information. When you register, we collect your name, email address, and payment information (processed securely by our payment provider, Stripe).

Social Media Data. We collect publicly available data from Instagram, TikTok, and X (Twitter) for the accounts you choose to monitor. This includes follower counts, view counts, engagement metrics, and post metadata. We do not collect private messages, passwords, or non-public content.

Usage Data. We automatically collect information about how you interact with the Service, including IP address, browser type, pages visited, and timestamps.

Cookies. We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how the Service is used. You can disable non-essential cookies in your browser settings.

3. How We Use Your Information

• Provide, operate, and maintain the Service
• Process your transactions and manage your subscription
• Collect and display social media analytics for accounts you monitor
• Send transactional emails (account confirmations, billing, support)
• Improve and optimize the Service
• Detect and prevent fraud or abuse

4. Third-Party Services

We use the following third-party services that may process your data:

• Stripe — payment processing
• Vercel — hosting and infrastructure
• Social media platform APIs — to retrieve public account data

Each third-party service operates under its own privacy policy. We encourage you to review their policies.

5. Data Retention

We retain your account information for as long as your account is active or as needed to provide the Service. Analytics data for monitored accounts is retained for the duration of your subscription. If you cancel your account, we will delete your personal data within 30 days, except where retention is required by law.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Export your data in a portable format

To exercise any of these rights, contact us at support@useklips.com.

8. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at support@useklips.com.